Returns & Refunds policy
You are entitled to cancel your order within 5 days without giving any reason for doing so.
The deadline for canceling an order is 5 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail mytinybaby.in@gmail.com
We will reimburse Store credits to you no later than 30 days from the day on which we receive the returned goods.
STORE CREDITS will be given at first and not Refund. But if you're unsatisfied with store credit and wants refund then we proceed the payment to you via UPI, no later than 30 days from the day on which we receive the returned goods. Proper communication via mail needs to be done within 5 days of receiving the products for being eligible for return or refund.
Order Cancellation
Customers can cancel their orders by sending an email at mytinybaby.in@gmail.com within 24 hours of placing the order. Once the order is processed, cancellations may not be accepted.
Refund Policy
We do not offer cash refunds. Instead, store credits will be issued, which can be used for future purchases on our website.
Store Credit Issuance
Once a cancellation request is processed, store credits will be allotted to you within 7 business days. The store credit will be valid for 30 days from issuance.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were delivered in the last 5 days
The goods are in the original packaging
Unpacking video is required for Returning order.
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion Cancellation and Refund Policy**
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail mytinybaby.in@gmail.com